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[ALERT] Systemwide Outages

Brooks Employee
Employee

 

UPDATE at 8:00 p.m. CDT: Once our systems resume full functionality, we’re offering flexible accommodations for rebooking your travel. Please stay tuned for more.

 

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Southwest Airlines began experiencing intermittent performance issues earlier this afternoon with multiple technology systems as a result of an outage.  We are now managing flight delays across our system, with a temporary ground stop in place for those flights that have not left the gate. We apologize to our Customers whose travel plans are impacted.

 

If you are seeing this image on southwest.com, you are in our waiting room. Please don't refresh your browser; we are working hard on a fix.

 

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2 Comments
SWAPOS
New Arrival

Stunnigly inept in handling this system outage. Thousands of people inconvenienced. Many, many customers who will never fly SWA ever again.

 

Even went so far as to blame it on weather in the 5:00 am text they sent me.

 

Lying? Really SWA?

 

 

On hold for two and a half hours so far.

5170
New Arrival

No one wants to re-book on SWA, I had to fly United to get home.  The supervising agent in Phoenix told me SWA will compensate me for my United flight, hope that wasn't just to get me off her list of poeple she needs to get out of this airport.