I was visiting a class in our University for People recently and overheard a conversation by two Leaders who were in town for a workshop. One Leader stated “Being a Manager is a job description, becoming a Leader is a choice.” Wow, he nailed it.
We were proud to learn today that Southwest placed #2 on Business Week’s list of 2009 Best Companies for Leadership. This is a great honor and I couldn’t be more proud of our Company. In 2009, a time when many companies were eliminating jobs, reducing training and development activities, we were steadfast in our commitment to grow our Employees. In addition to adding workshops and classes to our comprehensive University curriculum, we expanded our Talent Development efforts to embed “Talent Coaches” to support a rhythm of goal setting and performance feedback to grow our Leaders. Our Employment Team works hard to find the best talent and it is our responsibility to grow, nurture, and develop our Leaders to be the Best they can be. We know we have the BEST Leaders, now everyone else knows too.