“Southwest encourages Employees to do the right thing and empowers them to say ‘yes’ when needed.”—Susie Wentworth, Specialist Ops Support
Photo by Justin Clemons
While working in Customer Relations and Flight Operations at Southwest Airlines, Susie Wentworth learned the value of always being kind and the importance of trying to relate to everyone. Seeing Employees treat one another with respect, she says, has influenced her approach to relationship building. Susie shows her Servant’s Heart by working with her church’s tech team, and through Southwest she volunteers with Meals on Wheels, the North Texas Food Bank, and the Salvation Army. Southwest is proud to recognize Susie for embodying the Southwest Spirit and for serving our Customers and her community.
—Emmie McMinn, Communications & Outreach
Dallas Destination “My husband and I frequent On Rotation, a craft brewery and taproom. I think it’s important to find hidden nooks and crannies with character.”
Shake It Up “I do a wide range of things, from hosting events to processing paperwork. There’s so much variety in my everyday tasks, but I love completing them and feeling accomplished.”
Role Models “I love working with really smart People who do their jobs well. I can learn from them so easily.”