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Boarding Pass on iOS not showing up in Notifications

juestkd
New Arrival

I always use the Mobile app on my iPhone, the boarding pass would show up on as a notification to check for the flight without having to open my Mobile wallet.  I had a recent flight but did not receive any notifications.  I had to open my wallet to get access to the boarding pass.  Anyone have this issues?  I've check my setting and location is turned on as well as notifications.  

6 REPLIES 6

Re: Boarding Pass on iOS not showing up in Notifications

dfwskier
Rising Star

I'm on android as opposed to IOS. No problems, here.

Re: Boarding Pass on iOS not showing up in Notifications

juestkd
New Arrival

It might be an iPhone issue or maybe its just me and I missed a setting.  Just checking to see if anyone else has this issue.  Thanks.

Re: Boarding Pass on iOS not showing up in Notifications

SWDigits
Active Member
You may want to use the chat function within the app to see if they have any suggestions/setting checks for you. Response time should be pretty fast.

Southwest customer | Home airport DCA | Community Chamption

Re: Boarding Pass on iOS not showing up in Notifications

DancingDavidE
Top Contributer

Was this for a particular airport? I've had this work well for me most times and I'm trying to remember if there was one where it didn't in case there is a flukey combination of timing or location where it doesn't pop up for some reason.

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Boarding Pass on iOS not showing up in Notifications

Zevsupport
Active Member

Mind if I hop in?

 

Could you clarify what iOS you're running, and if the app is fully up-to-date? Maybe try uninstalling and then reinstalling as this resets any iOS prompts (notification settings).

 

Keep us posted,


Safe travels,

Zev
Community Champion and Companion Pass Holder

Re: Boarding Pass on iOS not showing up in Notifications

Clemenko
New Arrival

I have the same issue. I have removed and reinstalled the app. I am on iOS 12.4. I am in RDU and it is not working. It was not working in BWI on Monday. Curiously I do not see the Southwest app in the Privacy --> Location settings on iOS.