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Cabo San Lucas Airport Boarding

Bladerunner2017
New Arrival

Plain and simple, the Mexican gate agents either don't care or don't get it that the boarding number is your priority in line. I travel to Cabo several times a year, hit and miss, yesterday 10/5/19 was another miss. A-18 meant nothing, you line up as you get in line 1-30. No big deal but it is not Southwest until you step on the aircraft!

2 REPLIES 2

Re: Cabo San Lucas Airport Boarding

Zevsupport
Active Member
Solution

Hey there,

 

Sorry for the frustration and "misses." Be sure to share this with the airline via this link so they can review these procedures and ensure boarding is fair for all.

 

Please feel free to reach out here for any further assistance.


Community Champion | LGA based | Companion Pass Holder | Southwest Passenger

Re: Cabo San Lucas Airport Boarding

DancingDavidE
Top Contributor

If you didn’t already I would use the “contact us” by email or mail to let Southwest know about the experience. The local staff may not be up to speed on the procedures and in need of an update.

 

i haven’t flown in there myself. They seemed to have it down on my trips to CUN and PVR.

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.