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Excellent Gate Agent

403274126
New Arrival

I had a crisis arise that required me to do everything in my power to catch an earlier flight out of Orlando to Denver. The flight I needed to get on was of course sold out, so it looked like stand by was my best option. But gate agent Alexis Hughes went above and beyond, and was able to get me a seat.

 

This effort on my behalf is so appreciated. This is another reason why I love SWA, and will be loyal to them on my travels.

 

Joe Bavender

2 REPLIES 2
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Re: Excellent Gate Agent

ffflyer
Active Member

Thanks for sharing a good news story!

Re: Excellent Gate Agent

NicoleAshley Employee
Employee
Solution

Thanks for sharing this story, Joe! As a peer-to-peer support forum, we aren't equipped to assist you here, but we encourage you to contact Southwest via the options in the link below to submit the compliment!

 

Submitting a Customer Service Compliment

Nicole
Community Manager