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Southwest Airlines Community

SWA seems to be losing control

hawkincontrol
New Arrival

I am sitting in PHX on the last leg of a screwed up trip. Listening to people around me complain about their SWA trips. Makes me wonder if SWA realizes a lot of loyal customers (including this one) are losing faith. 

1 REPLY 1

Re: SWA seems to be losing control

NicoleAshley Employee
Employee

We're sincerely sorry to hear this. As a peer to peer forum, we aren't equipped to address your concerns but encourage you to contact us via the link below. We are confident that more favorable circumstances will prevail. 

 

Submitting a Suggestion and/or Complaint

Nicole
Community Manager