Skip to main content

Southwest Airlines Community

Southwest app can’t put pass in wallet

Cr0n_J0b
Explorer C

As of this afternoon, I can’t put the boarding pass into my iPhone wallet.  Friends tried this too with same issue.  This looks like a reoccurrence of a bug from April last year.

5 REPLIES 5

Re: Southwest app can’t put pass in wallet

elijahbrantley
Aviator A

Hey there! I can’t test this today as I am not flying, but Apple Wallet issues have been reported in this thread, and a fix is set for October according to the latest from Southwest.

 

Stay tuned!

 

-A List, Companion Pass holder

Re: Southwest app can’t put pass in wallet

DancingDavidE
Aviator A

Mine worked fine today for a flight tomorrow. We’ll see if it recognizes when I’m at the airport tomorrow and automatically suggests the boarding pass, but it’s in the wallet.

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Southwest app can’t put pass in wallet

DancingDavidE
Aviator A

The location-based pop up didn’t work for me.

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Southwest app can’t put pass in wallet

Cr0n_J0b
Explorer C

It's working again.  Just checked into a flight for tomorrow and the boarding pass had the standard button to add to wallet again.

Re: Southwest app can’t put pass in wallet

elijahbrantley
Aviator A
Solution

@Cr0n_J0b  I am happy to report that this issue is resolved! I am at the airport now; I was able to add my BP to my Apple Wallet complete with the location-based notification on the home screen. 

-A List, Companion Pass holder