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Re: A-list, no option for purchase EB for next year when I'm not A-list
Re: A-list, no option for purchase EB for next year when I'm not A-list
01-03-2019 06:30 PM
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@narimansodeifi wrote:UPDATE:
Well, I took the lazy path and waited until Jan 1 to just add EB to my flight.Mistake.
On Jan 2nd, I logged into my southwest account, search for early bird and it took me to EB page. I entered my Confirmation number. The site poped up an error saying I'm not eligible for EB.
What!!!!!
I waited until it was 2019 and I was no longer A-list member and it still would not let me add early bird. There was a phone number on the error message to call Southwest support.
After 40 min wait, support person came online.I explained the whole thing.
She said waiting for new year won't change the fact that the ticket purchased was associated with A-List member and just because it is new year, that won't change anything. ......
Thanks for coming back and sharing what you found out.. You might be helping someone else a year from now that runs into the same situation,
Re: A-list, no option for purchase EB for next year when I'm not A-list
Re: A-list, no option for purchase EB for next year when I'm not A-list
01-04-2019 10:03 AM
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What do you know...I have one of these as well for next Saturday, so I popped over since I could add EBCI to my upcoming flight as well and sure enough, it still shows A-list on the reservation online and isn't offering me EBCI option to purchase.
Re: A-list, no option for purchase EB for next year when I'm not A-list
Re: A-list, no option for purchase EB for next year when I'm not A-list
01-04-2019 11:24 PM
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@DancingDavidE wrote:What do you know...I have one of these as well for next Saturday, so I popped over since I could add EBCI to my upcoming flight as well and sure enough, it still shows A-list on the reservation online and isn't offering me EBCI option to purchase.
I wonder if it would still give you the A List benefits since it was booked before you lost A List. The reason I wonder this is because a few years a go when I originally earned A List I didn't get my A List benefits until I had all my reservations refreshed (number removed and re added) I learned this the hard way the first A List eligible flight because I didn't check in until I got to the airport and had the painful C11 boarding pass
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