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Reservation made by third party

yorkieciara
Explorer C

I have a reservation next week made by a third party for me, in my name, and I have the reservation number.   However, it was not made online.    I need to know how I can check in in advance since it is not an online reservation.   It was made by a casino.   

 

When I called they told me I could check in online, but the message I get when I enter the reservation number is that it is one made other than online.   

 

I  have always used EB boarding, but that cannot be added to this ticket according to what I was told on the phone today.

 

Thanks.

1 REPLY 1

Re: Reservation made by third party

DancingDavidE
Aviator A

@yorkieciara wrote:

I have a reservation next week made by a third party for me, in my name, and I have the reservation number.   However, it was not made online.    I need to know how I can check in in advance since it is not an online reservation.   It was made by a casino.   

 

When I called they told me I could check in online, but the message I get when I enter the reservation number is that it is one made other than online.   

 

I  have always used EB boarding, but that cannot be added to this ticket according to what I was told on the phone today.

 

Thanks.


You won't be able to check in until the 24-hour mark, regarless of the booking method, the same as your other Southwest flights previously.

 

Accessing the reservation to change it may be a different issue, I'm not familiar with what restrictions might be in place in terms of how the casino booked the ticket for you.

 

Don't post any personal information, but can you reprint the error message by copy and paste so we can see the whole thing?

 

 

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.