If you’re like me, you were excited to read this recent announcement from Southwest about the ability for all travelers on multi-passenger itineraries to retrieve a mobile boarding pass via the Southwest app or mobile site! This is a huge enhancement and addresses many requests on the Community and from Southwest fliers in general.
For this functionality to work, there are a few things to keep in mind. Each traveler:
May only retrieve his or her own mobile boarding pass only
Will need his or her Rapid Rewards number associated with the itinerary (Gotta get those points!)
Must be using the most up-to-date version of the Southwest app and logged into his or her own Rapid Rewards account
Must be eligible for mobile boarding passes
Again, this is great news, but I have a unique situation that requires some creative thinking: our two year old daughter has her own Rapid Rewards account, but she obviously doesn’t carry a cell phone. Given that each traveler must retrieve his or her own boarding pass, can this new enhancement work for us? The short answer is yes! It just takes a few extra steps.
To retrieve my own mobile boarding pass, I can use the app or mobile site to check in and then save the boarding pass to Apple Wallet or Google Pay on Android. Next, I can log myself out and then log into my daughter’s Rapid Rewards account. From there, I can check her in and then save her boarding pass as well.
And that’s it! Both of our mobile boarding passes are available on my phone; this is not something that would have been possible prior to this enhancement.Thanks, Southwest, for continuing to make customer-friendly enhancements to make flying easier!!!
See you on a Southwest flight soon!Just look for the cute two year old saying, “Hi!” to every person as we make our way onto the plane.
-A List Preferred, Companion Pass holder, Community Champion.
My sister and her friends were traveling to TPA from DAL 2 weeks a go right after this new enhancement and my sisters friend didn't have the app on her phone because it wasn't compatible so they asked me how do I handle this I told them they could do exactly as you said or they could log in on the app on my sister's phone take a screen shot and text it to the friend and it worked out just fine as well as another option for people who have a smart phone but don't have the app.
I've had the same issue. I just open southwest.com in chrome on my phone, check my kid in and have it email me the boarding pass. I prefer my boarding pass being in my email anyway. So, I email mine there and then just scan the boarding pass from my email. Email is good because it caches better than apps generally.