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Southwest Airlines Community

Mobile checkin

Lavonnebooker
Explorer C

Has anyone experienced trouble checking in on mobile and having to go exit out to southwest.com full site in order to check in? This happened another time this yr also. I feel I do not get a good boarding position because of the wasted time trying the app. I received my boarding pass in the app only after I checked in from full site of southwest.com. If I can't get an answer to this app issue, I'm not going to waste my time and space on phone using app.

2 REPLIES 2

Re: Mobile checkin

dfwskier
Aviator A

Hello.

 

Sorry to hear that your were having trouble.

 

My personal eperience is that the qpp can get balky if it's been open for a long time -- weeks or months. You might want to try logging t he app off, and then logging back on.

Re: Mobile checkin

Lavonnebooker
Explorer C

Thank u for your response. I will try that.