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Re: Service animals and ESA dogs

speciallilone
New Arrival

I would like to know what shots my servic god needs before she can fly and can I bring dog treats on the plane for her ?

ESA & carry on limitations

kbSlaton_17
New Arrival

Is my ESA considered my carry on item, personal item or neither?

Re: ESA & carry on limitations

CareforNOLA
Active Member

What is an ESA?  (Personally, I like the idea of a European Snack Association (feed the plane!), but I doubt that is what you are asking about.)

http://acronyms.thefreedictionary.com/ESA

Re: ESA & carry on limitations

TheMiddleSeat
Rising Star

@CareforNOLA Emotional support animal, BUT I like your idea MUCH BETTER. I love Southwest's pretzels and honey roasted peanuts, but some imported snacks could be a fun change. 

Re: ESA & carry on limitations

spacecoastbill
Active Member

I bring my emotional support micro pig on every flight.  I had to give up my ESA Llama because he kept biting other passengers.

Re: Service animals and ESA dogs

Americangi
New Arrival

 I have traveled on Southwest with my service dog diamond a few times now and each time I get a different story last time the manager in Las Vegas McCarran airport told me that there was a form downloadable on the southwest site to get filled out by my doctor I am not finding that form.

Re: Service animals and ESA dogs

betsymccue
New Arrival

This is the most helpful information that I've found. Thank you! 

To clarify, I want to verify the following:
• my 12lb dog who provides emotional support for me may sit on my lap as long as he is not larger than a 2 year old child
• his carrier needs to collapse to fit under the seat in front of me, but he is not required to reside in it under the seat

• his carrier can be higher than 8.5" to accommodate his height as long as the carrier can be stowed under the seat. it seems that width and length would be more of an issue than height if it is a soft-sided case. 

• I only need a letter from my therapist about my conditions 

• do I need to check in with him at the ticket counter or is that only for regular pet travel? 

 

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Re: Service animals and ESA dogs

NicoleAshley Employee
Employee
Solution

Hi Betsy! Visit the Customers with Disabilities page and click the Emotional Support Animals link in the left margin for full details. We hope to see you both onboard a Southwest flight soon!

Nicole
Community Manager

Re: Service animals and ESA dogs

annieplawrence
New Arrival

if you have a real service dog, you should know that PA is granted to all places for you, including airlines.

Re: Service animals and ESA dogs

Zuber23
New Arrival

I had one of my worst flights ever when two UNTRAINED service dogs started fighting and then backed into my son who is afraid of dogs. To distract from their untrained dogs issues they yelled at my son and said he pulled the tail. Your flight attendent proceeded to tell other passangers that it was my 10 year old sons fault that this happened. I understand you can go to a doctor and say whatever needs to be said to get a dog for stress relief or whatever but has anyone stopped to consider that dogs cause some people anxiety?? Why aren’t these dogs in the back seats so others don’t have to deal with them? I have contacted customer service and no one has replied in months. Something needs to be done about multiple untrained dogs on flights that are stressing others out