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TSA Pre-Check shows on app boarding pass, but if I option for the Print it doesn't

Alzeegator
Explorer C

I usually us the app for my boarding pass and also print one if I can, just in case. Today when I optioned for my boarding pass both my wife's and mine showed TSA Pre check fine. However, when I optioned, from the same Southwest check in page, to have one printed, it did not show the TSA precheck. I have done this often in the past with no problem. Any ideas?

1 REPLY 1

Re: TSA Pre-Check shows on app boarding pass, but if I option for the Print it doesn't

chgoflyer
Aviator A

Probably yet another Southwest glitch. My recommendation would be to use the mobile boarding pass to get through TSA, and then if it's easier bring a printed one to use for boarding the plane.