cancel
Showing results for 
Search instead for 
Did you mean: 

Check-In

Welcome to the Check-In Board.
Share knowledge about Southwest’s check-in
process and products, and learn from others.
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

mobile boarding pass

sillijools5
New Arrival

Mobile Boarding pass was something I loved but not able to get anymore.

My husband & I book travel and would rather have e-tickets for our mobile wallet but it's not an option.

This was an option previously, has something changed that we're not allowed?

2 REPLIES

Re: mobile boarding pass

TheMiddleSeat
Rising Star

Mobile boarding passes are not available if both of you are on the same reservation/confirmation or flying internationally. If you'd like, you can make individual reservations for each of you and then you can use mobile boarding passes. Of course that also means you have to check-in individually or purchase EBCI (or have automatic check-in via A-List, or purchase Business Select fares, or upgrade boarding position at the gate). Not ideal, but that's the scenario. Lots of complaints about being unable to use mobile boarding passes when more than one person is on a reservation.

 

--TheMiddleSeat

Re: mobile boarding pass

TheMiddleSeat
Rising Star

Good news! It looks like mobile boarding passes are now available for multi passenger reservations, at least with the Android app.

 

 

20180615_091115.jpg

 

 

--TheMiddleSeat