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Donation request decision

Kp833
New Arrival

Hi! I recently (March) submitted a donation request through the online application. I was wondering how long it takes to receive  a decision as I have not heard anything back yet. The event is in June. The application status just says “submitted”. Thanks for any help! 

7 REPLIES 7

Re: Donation request decision

Passenger1C
Active Member
Solution

 


@Kp833 wrote:

Hi! I recently (March) submitted a donation request through the online application. I was wondering how long it takes to receive  a decision as I have not heard anything back yet. The event is in June. The application status just says “submitted”. Thanks for any help! 


@Kp833  Click on the link below to see donation questions like yours. 

 

https://www.southwestaircommunity.com/t5/Community-Outreach/donations/m-p/74914#M203

 

Good luck to you! 


SWA Passenger, Community Champion

Re: Donation request decision

Kp833
New Arrival

Hi I have checked through the threads and am unable to find the answer to my question. I have taken the steps outlined in that response. I guess I am just wondering how I know if a request has been approved since I have not heard anything yet. Thank you for your reply! 

Re: Donation request decision

Kp833
New Arrival

Sorry I also should add that I did submit the request on behalf of a non profit organization. 

Re: Donation request decision

bec102896
Rising Star

You could try to reach out to Southwest on a Twitter and maybe they could give you a time estimate for donation requests.

 

Also maybe @TiffanyV might be able to help?

 

-Blake 

Re: Donation request decision

NicoleAshley Employee
Employee

@Kp833 Can you send a private message with your request ID number? We aim to have an answer for requests within 45 days. 

Nicole
Community Manager

Re: Donation request decision

Kp833
New Arrival

@NicoleAshley  thank you very much. I sent you a message with the ID number 

Re: Donation request decision

Kp833
New Arrival

Thank you