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Please help!

Lizzyphillips
New Arrival

My name is Elizabeth and I'm trying to fly home to help lay to rest my brother in law. I promised my sister I'd be there but after paying bills and restocking my house I don't have enough. I don't know what else to do if anyone can help please let me know

 

https://youtu.be/3h15am71D2w

1 REPLY 1

Re: Please help!

TiffanyV Employee
Employee
Solution

Hi @Lizzyphillips

 

We are so sorry to hear about the sudden loss of your brother-in-law. While we appreciate you thinking of Southwest, unfortunately, our guidelines for donations, as listed on www.southwest.com/donations, limit us to only support 501(c)(3) nonprofit organizations and not individual requests. With that being said, our lowest fares available for flights are listed on www.southwest.com

 

We know our decision will be disappointing for you, but we do hope you can understand our position. Our sincere thoughts are with you and your family during this difficult time. 

 

Warm Regards,

 

Tiffany
Community Outreach Moderator
Southwest Airlines Community