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Last name Changing on my Kids Ticket

vijayarajgopal
New Arrival

HI

 

My kids last name was entered mistakenly, 

 

My name is Vijayaraj Gopal. 

my kid name was Prajit Vijayaraj. But instead of entering that the agent had entered Prajit Gopal. DO I need to change the last name or he can fly without any change, From Morning I am trying to reach the customer care and it is nore than 3 hours hold for any call, Need help urgently as he do not have any id with Prajit Gopal,

3 REPLIES 3

Re: Last name Changing on my Kids Ticket

chgoflyer
Rising Star
Solution

Your best bet is to reach out to Southwest via Twitter. Hopefully they can fix this for you. Good luck!

Highlighted

Re: Last name Changing on my Kids Ticket

bec102896
Rising Star

You could try to reach out on Twitter and they might be able to help 

 

normally there is a strict no name change policy not sure if they can make an exception or not so I would try Twitter. 

 

-Blake 

Re: Last name Changing on my Kids Ticket

DancingDavidE
Top Contributer
Solution

How old is he? Minor kids <18 years old don't have to provide TSA any identification if this is a domestic flight.

 

The name would be important if you are tracking his Rapid Rewards, etc. but if this will be a rare flight for him it may not make a practical difference, or travel internationally then obviously he'd need a matching passport, or if he's 18 or older then he'll need it.

 

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.