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General Travel Policies

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Booked 3 days ago and now a price drop.

Tourist

Can I cancel my existing reservation and rebook at the sale price?

6 REPLIES

Re: Booked 3 days ago and now a price drop.

Window Seater

Yes, although you're better off to "change" the flight instead of cancelling. Just change it to the exact same flight at the lower fare and you'll get a travel credit to use within a year of the original booking. Be sure to keep a note of the confirmation number so you can apply the credit later, it isn't saved as a credit within your account. 

Re: Booked 3 days ago and now a price drop.

Weekender

Anonymous2771 wrote:

Yes, although you're better off to "change" the flight instead of cancelling. Just change it to the exact same flight at the lower fare and you'll get a travel credit to use within a year of the original booking. Be sure to keep a note of the confirmation number so you can apply the credit later, it isn't saved as a credit within your account. 


Good advice!

 

One exception to note: If you've booked a "refundable" fare, such as Business Select, Anytime or Senior, and you need to make a change for any reason -- don't. For these fares, always cancel and rebook. Otherwise you'll lose the refundability, if needed at a later time.

Re: Booked 3 days ago and now a price drop.

New Arrival
As a csa, say working the ticket counter, I am not sure that we encounter transactions where we rebook the same ticket at the sale price, and refund back the difference. I have only seen this happen when a passenger downgrades from a business to an "anytime" or "wanna get away" fare, but not a reissue for the same ticket type.

Re: Booked 3 days ago and now a price drop.

Tourist

How do I change to lower price and get future credit?

Re: Booked 3 days ago and now a price drop.

Window Seater

@bwoods1013 see my post a couple messages up in this thread. When viewing the reservation online in your account you'll see a "change" option. 

Re: Booked 3 days ago and now a price drop.

Tourist

Also, you may want to consider when you booked the original flight and when you are changing it. If you booked Early Bird, I believe the rebooked flight recalculates the Early Bird feature and may assign a later boarding position.  If there is a large gap of time between the original booking and the changed booking and the savings are minimal, you may not want to make the change to ensure a better position during boarding.