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Cancelling

Ukchic25
Explorer C

I booked 5 tickets but now one will not be going. Is it possible to get a refund for just one ticket?

3 REPLIES 3

Re: Cancelling

TheMiddleSeat
Aviator A

Yes, however if you booked all passengers under one confirmation number you will need to call Southwest to cancel the one passenger.

 

--TheMiddleSeat

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Re: Cancelling

bec102896
Aviator A

To cancel 1 person you will need to call southwest at 800-435-9792 and ask them to cancel the one person. That person will have a travel fund credit for a future flight unless it was a anytime or business select ticket then you could request a refund or keep as a travel fund for that person no one else will be able to use it except the passenger who was canceled and they have a year from original booking date to complete travel on a new flight. 

 

hope this helps

Blake 

Re: Cancelling

chgoflyer
Aviator A

@Ukchic25 wrote:

I booked 5 tickets but now one will not be going. Is it possible to get a refund for just one ticket?


Refund, no (assuming you booked non-refundable Wanna Get Away fares).

 

You can receive a Travel Funds credit for the one ticket. The funds will be valid for future travel for that same original passenger only, and that travel must be completed within one year of the date you originally purchased the ticket.

 

You'll need to call to make that cancellation.