Post Options
- Subscribe to RSS Feed
- Mark Post as New
- Mark Post as Read
- Float this Post for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
I have traveled with Southwest for over 15 years nearly exclusively. Even with some minor inconveniences, I would choose Southwest because of their exceptional customer service. Today has changed my perception as I missed a connecting flight back home due to weather that delayed my initial flight. I was not happy that my flight had already left, but I understand the situation. The C11 spot that I was given added to the frustration. Why not a pre-board? No "I'm sorry". Very disappointing. You can do better! Poor customer service.