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Help re: flight 2274 for 3/14/19

TaiAnderson
New Arrival

Hello, 

I was on hold for over two hours when the called dropped. Thus I called back again at got a busy signal. I am reaching out as Southwest has canceled our flight which we're scheuled to leave tomorrow for Vegas. Can someone please help? 

5 REPLIES 5
Highlighted

Re: Help re: flight 2274 for 3/14/19

bec102896
Rising Star
Solution

@TaiAnderson 

 

Sorry the call dropped while you were on hold.

 

i recommend reaching out to Southwest on Twitter and they should be able to help you there. 

 

-Blake

Re: Help re: flight 2274 for 3/14/19

SWDigits
Active Member
@TaiAnderson Also just double checking, if you purchased the ticket on southwest.com you should also be able to rebook on the web site or using the mobile app.

Southwest customer | Home airport DCA

Re: Help re: flight 2274 for 3/14/19

utbp2005
New Arrival

That option is currently not avalaible as I tried it earlier and just a few minutes ago.

Re: Help re: flight 2274 for 3/14/19

bec102896
Rising Star

Yeah I see there is some known issue with flight changes hopefully they will fix that soon

 

In the meantime I hope Twitter can help

Re: Help re: flight 2274 for 3/14/19

TaiAnderson
New Arrival

Thank you all for your feedback! I just went down to the airport and they were able to rebook my flight. Cheers, Tai