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Help re: flight 2274 for 3/14/19

TaiAnderson
New Arrival

Hello, 

I was on hold for over two hours when the called dropped. Thus I called back again at got a busy signal. I am reaching out as Southwest has canceled our flight which we're scheuled to leave tomorrow for Vegas. Can someone please help? 

5 REPLIES 5
Highlighted

Re: Help re: flight 2274 for 3/14/19

bec102896
Rising Star
Solution

@TaiAnderson 

 

Sorry the call dropped while you were on hold.

 

i recommend reaching out to Southwest on Twitter and they should be able to help you there. 

 

-Blake

Re: Help re: flight 2274 for 3/14/19

SWDigits
New Arrival
@TaiAnderson Also just double checking, if you purchased the ticket on southwest.com you should also be able to rebook on the web site or using the mobile app.

Home airport DCA

Re: Help re: flight 2274 for 3/14/19

utbp2005
New Arrival

That option is currently not avalaible as I tried it earlier and just a few minutes ago.

Re: Help re: flight 2274 for 3/14/19

bec102896
Rising Star

Yeah I see there is some known issue with flight changes hopefully they will fix that soon

 

In the meantime I hope Twitter can help

Re: Help re: flight 2274 for 3/14/19

TaiAnderson
New Arrival

Thank you all for your feedback! I just went down to the airport and they were able to rebook my flight. Cheers, Tai