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Name Change from Maiden Name to new Name on Ticket Flight Credit

philavongm
Explorer C

Hi I cancelled a flight with my maiden name prior to getting married. I would like to use my credit before it is expired. How do I change the credit that I have on my Maiden name to my New Legal name?

 

Thank you.

2 REPLIES 2

Re: Name Change from Maiden Name to new Name on Ticket Flight Credit

philavongm
Explorer C

Hello any update? I would like to use my credit and have not gotten a hold of anyone to give me an answer. I called southwest, emailed my question under contact us and used this forum. 

Re: Name Change from Maiden Name to new Name on Ticket Flight Credit

basslaw2010
Frequent Flyer B

You will have to call Customer Relations. With documentation showing the name change, they would be able to apply the funds for you. You won't be able to do it online.