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Re: New Southwest App incompatible with my device

jlamendo
New Arrival

Here is the screen shot you requested.Screenshot_2018-04-17-21-23-05.png

Re: New Southwest App incompatible with my device Samsung Galaxy 4 WITH 5.0 operating system

OMB13
New Arrival

I also have just received the "not compatible" message....bummer.

After reading all the comments about this, I checked my OS. It's 5.0. Supposed to work but doesn't.

What's up Southwest?

 

ND

Re: New Southwest App incompatible with my device Samsung Galaxy 4 WITH 5.0 operating system

chgoflyer
Top Contributor

@OMB13 wrote:

I also have just received the "not compatible" message....bummer.

After reading all the comments about this, I checked my OS. It's 5.0. Supposed to work but doesn't.

What's up Southwest?

 

ND


 

The app requires Android 6.0 and up.

 

app.png

Re: New Southwest App incompatible with my device

OMB13
New Arrival

I also have just received the "not compatible" message on my Galaxy 4....bummer.

After reading all the comments about this, I checked my OS. It's 5.0. Supposed to work but doesn't.

What's up Southwest?

 

ND

Re: New Southwest App incompatible with my device

mannaman
New Arrival

Can you access the movies and entertainment without the app?

 

Re: New Southwest App incompatible with my device

moreofless
Active Member

This situation has tarnished the reputation of Southwest.  This is a very customer unfriendly policy. It would cost them next to nothing to tweak a couple lines of code to fix this. I would not be surprised if the only reason the APP does not work is because a line of code tells it not to funtion on certain Android versions.

 

Despite what people have said in this thread, all of my other APPs continue to function.

Re: New Southwest App incompatible with my device

chw
New Arrival

How can I access southwest website using my Samsung GALAXY S4

 

 

I will need to do it traveling. 

Re: New Southwest App incompatible with my device

mrsparr
New Arrival

Samsung Galaxy S5

Highlighted

Re: New Southwest App incompatible with my device

LCAP
New Arrival

MY ANDROID WILL NOT LOAD THE NEW APP- I HAVE A MOTX-2ND GEN

Re: New Southwest App incompatible with my device

Wsj
New Arrival

Jitterbug smartphone