Last evening I tried to use the Southwest app on my android phone. The app gave me a message it was being retired and instructed me to download the new app. When I go to Google Play, the new app comes up as incompatible with my device. If the apps for other airlines work, I might be inclined to choose those airlines.
Solved! Go to Solution.
01-13-2017 10:52 AMLindsey
What kind of phone are you using? I can report that to our mobile team and hopefully we'll be able to fix it. I'm sorry about the trouble!
01-19-2017 11:02 AMKcasida
I have a galaxy s5, since the new year the app has not worked. It will not allow me to select an airport to book a flight. I use the app all the time for travel and this makes it very inconvenient.
01-24-2017 03:50 PMcjphilli
I have a Galaxy S4. What can I do to fix this. I used the old app all the time! Such a hassle to go to the website now on my phone to book travel, check in, etc.
06-09-2017 03:23 PMchgoflyer
No "fix" is forthcoming, as they're not heading backwards. I'd recommend upgrading your phone if possible. If not, use the mobile site.