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General Travel Policies

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Refund balance

trinh2801
New Arrival

I can not remenber my number AIR Confirmation how can I check my total refund

pLEASE YOU SHOW ME 

THANKS

1 REPLY

Re: Refund balance

chgoflyer
Rising Star
Solution

Unfortunately, you need the confirmation number in order to check the Travel Funds balance or apply it to a new booking.

 

I'd recommend searching your emails -- Southwest sends confirmation messages that contain the number you need.

 

If you absolutely can't find your confirmation number, you can try calling Customer Relations for help. You'll need to provide the ticket number, or the flight information.

 

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