Skip to main content

Southwest Airlines Community

TSA-compliant locks

kvhallett
New Arrival

Hi, all, my first post here.

Has anyone else had issues lately with the TSA either cutting off TSA-compliant locks, or failing to replace them?  On Southwest, we always check our luggage and we've had locks removed or missing (we don't know which) on the last four trips.  We didn't have the "note" in our suitcases that they were searched, either.  It's also not as if we had anything unusual in those bags.  In most of the cases, the lock was removed from one bag among two or three.  On our last trip this weekend, one lock was taken on the way out and the other on the way back.  Argh.

Or, has there been a change in Southwest policy on the locks being permitted, and WN employees removing them?

It's just troubling.  And expensive replacing the locks.

Thanks.

--KVH

1 REPLY 1

Re: TSA-compliant locks

elijahbrantley
Rising Star
Solution

I have not heard this report her on the Community before, but I understand your frustration, @kvhallett.

 

Here is what SW's site has to say:

 

"The Transportation Security Administration (TSA) screens all checked baggage for your security. Unlocked bags can be examined quickly. Locked bags will be opened if necessary, then resealed. Neither Southwest Airlines nor the TSA is liable for damage caused to locked bags that must be opened for security purposes. (We highly recommend that you do not pack the following items in your checked baggage: cash, jewelry, electronics, laptop computers, fragile items, medications, car keys, and important documents.) You can find further information on the TSA web site."

 

I realize this may not answer your question, but since TSA does the screening, I am not aware of any policy at SW that has changed.  You might reach out to @AskTSA on Twitter?

 

-A List Preferred, Companion Pass holder, Community Champion.