Based on the forecasted weather conditions, our scheduled service to the cities listed below may be disrupted (flights may be delayed, diverted, and/or cancelled) on the following dates:
Friday-Saturday, January 11-12
Kansas City (MCI) St. Louis (STL)
Saturday-Sunday, January 12-13
Cincinnati (CVG) Indianapolis (IND)
Customers who are holding reservations to/from/through the cities above on the corresponding dates may rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs and in accordance with our accommodation procedures) without paying any additional charge.
Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device.
Customers who did not purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with a Customer Representative.
if you have travel plans to/from/through any of these cities I suggest you review your travel plans and make any changes now so your not stuck with a possible delay or cancellation.