Based on the forecasted weather conditions, our scheduled service to the cities listed below may be disrupted (flights may be delayed, diverted, and/or cancelled) on the following dates:
Sunday, January 27, through Monday, January 28
Des Moines (DSM)
Grand Rapids (GRR)
Sunday, January 27, through Wednesday, January 30
Buffalo/Niagara Falls (BUF)
Tuesday, January 29, through Wednesday, January 30
New York - LaGuardia (LGA)
Sunday, January 27, through Friday, February 1
Chicago Midway (MDW)
Minneapolis/St. Paul (MSP)
Customers who are holding reservations to/from/through the cities above on the corresponding dates may rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs and in accordance with ouraccommodation procedures) without paying any additional charge.
Well, my DAL MDW flight on the 30th has been cancelled.
the website shows no availability of the routing on the 29th, 30th or 31st , which either means SW has taken all availability off line to allow rebooking, or everything has been cancelled.
Oh, and the online rebook does not work -- which likely means an hour or more on the phone waiting for reservations to pick up..
I've already e-mailed SW a love letter on the topic - mainly due to the online rebook not working.
Nice recovery by Southwest. Got a call back less than 15 minutes after I sent my e-mail. Props to
Side note: I think all MDW /DAL flights between now and Thursday have been cancelled. I expect that has happened on other routings, too. There's a pretty massive schedule increase In/out of MDW on Friday to handle cancelled passengers to/from DAL -- and probably othe places, too.
Good luck all. It is likely to be trying
edit add #2 I just checked, and there is no significant addition o the DAL / MDW flight scedule for Friday the 1st. Not sure why I was told there was...
You beat me to posting that. I unfortunately was on one of those competitor airlines stuck in de icing and changing crews for 3 hours reminded me why I try to stay away from them poor scheduled airlines.
It was a nice 17 degrees though on my layover in Detroit.