I have a question about an unannounced flight change. Awhile ago I booked a 9 am flight in September from orlando to new york with Southwest. Today, I was just checking my reservation on the southwest website and without any notification I saw that my departure time changed to 3pm.
I did not receive any message about this by the airline! When asking they offered me another connecting morning flight which takes about 7 hours to arrive... The only choice I now have is to buy a very expensive flight ticket at another airline, because I need to arrive in the morning.
What are my rights as a passenger? They said they could refund my ticket.. but because of this flight change and the new ticket I'm losing a lot of money..