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Why have you removed the "Alias" option during booking and other Major issues on the website
Why have you removed the "Alias" option during booking and other Major issues on the website
03-15-2017 04:33 PM - last edited on 03-16-2017 08:02 AM by lorrainechomel
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1: You have removed the alias option during booking that allowed me to associate all my bookings into 1.
2: You can not longer see other joint bookings regardless if they were tied to alias or booked at same time when I click the booking on line.
This needs to be brought to SW attention. The customer service said there is nothing to do but send an email which is not working.
Re: Why have you removed the "Alias" option during booking and other Major issues on the w
Re: Why have you removed the "Alias" option during booking and other Major issues on the w
03-20-2017 04:14 PM
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Unfortunately, there are many apparent limitations to the new "next generation" booking system. It's certainly odd to me to make a multi-passenger booking, but only be able to view my details when looking at the itinerary online.
For now, it is possible to double-check an itinerary that isn't showing up in your account by searching for it manually using the Manage Reservation function.