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Southwest Airlines Community

changing reservations

mike499
Explorer C

i heart my foot and can't go on a golf trip.  i want to fill my spot for the trip.  can they change the reservation to a guy that will take my place?

1 REPLY 1

Re: changing reservations

LindseyD
Retired Community Manager

Hi @mike499,

 

Our Customer-friendly policies do allow you to cancel a reservation and reuse those funds toward a different trip, however, you cannot apply them toward travel for a different person. Funds must remain with the person originally listed on the ticket. Also, funds must be used by the expiration date (one year from the date of original purchase).

 

If you purchased a Business Select or Anytime Fare, you can cancel and request a full refund of your ticket.