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General Travel Policies

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iPad app not working

oldavis3
New Arrival

IPhone app IS working .... here’s the screenshot from my iPad ... I have re-downloaded the app, powered off/on, etc. 

 

9E62B7FF-3E26-41D0-9CD5-6880A5C71151.jpeg

3 REPLIES 3
Highlighted

Re: iPad app not working

bec102896
Rising Star
Solution

@oldavis3

 

was this happening when you start the app or in the middle of using the app?

 

is your southwest app at version 6.1.0 if not that could be your problem as I have the iPad and it seems to be working just fine for me 

 

what version iPad do you have? Is your IOS up to date? Those could also be factors as to why it's not working as a new update just came out a couple days a go. 

 

Hope this helps 

Blake 

Re: iPad app not working

oldavis3
New Arrival

Thanks!  Looks like updating the ios "did the trick"!

Re: iPad app not working

Lindsey Employee
Employee

Nice! Love seeing this quick solution come from the Community!

 

@bec102896 @oldavis3

 

Lindsey
Community Manager
The Southwest Airlines Community