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No WiFi... again!

Ktakenaga
New Arrival

Fight 2505 Indy to Phoenix.

the gentleman next to me is 3 for 3 with no WiFi.  We’re both a list preferred.  

Southwest does most things well... they really suck with their WiFi service.  

Not sure why this is not a solvable issue. 

Here we go 3 hrs and 20 min of non-productive time.  

 

2 REPLIES 2

Re: No WiFi... again!

dfwskier
Rising Star

 

 

 


@Ktakenaga wrote:

Fight 2505 Indy to Phoenix.

the gentleman next to me is 3 for 3 with no WiFi.  We’re both a list preferred.  

Southwest does most things well... they really suck with their WiFi service.  

Not sure why this is not a solvable issue. 

Here we go 3 hrs and 20 min of non-productive time.  

 



Sorry to hear about your wifi issues. Lots of people complain about it, and SW says it is working on it. I guess we'll see what happens.

 

You might want to complain to the airline via e-mail. To do so click on "contact us" at the bottom of this page, and then select e-mail from the contact choices listed on the top left of the ensuing page

 

I guess that I'm lucky - 17 flights so far this year, and all of them had serviceable wifi.

Re: No WiFi... again!

Zevsupport
Active Member

Most of my flights have,  but I do understand the struggle when they don't. If you tweet the airline, they can normally help too!

 

Hope you can connect next time around,


Safe travels,

Zev
Community Champion and Companion Pass Holder