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No WiFi... again!

Ktakenaga
New Arrival

Fight 2505 Indy to Phoenix.

the gentleman next to me is 3 for 3 with no WiFi.  We’re both a list preferred.  

Southwest does most things well... they really suck with their WiFi service.  

Not sure why this is not a solvable issue. 

Here we go 3 hrs and 20 min of non-productive time.  

 

2 REPLIES 2

Re: No WiFi... again!

dfwskier
Rising Star

 

 

 


@Ktakenaga wrote:

Fight 2505 Indy to Phoenix.

the gentleman next to me is 3 for 3 with no WiFi.  We’re both a list preferred.  

Southwest does most things well... they really suck with their WiFi service.  

Not sure why this is not a solvable issue. 

Here we go 3 hrs and 20 min of non-productive time.  

 



Sorry to hear about your wifi issues. Lots of people complain about it, and SW says it is working on it. I guess we'll see what happens.

 

You might want to complain to the airline via e-mail. To do so click on "contact us" at the bottom of this page, and then select e-mail from the contact choices listed on the top left of the ensuing page

 

I guess that I'm lucky - 17 flights so far this year, and all of them had serviceable wifi.

Re: No WiFi... again!

Zevsupport
Active Member

Most of my flights have,  but I do understand the struggle when they don't. If you tweet the airline, they can normally help too!

 

Hope you can connect next time around,


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