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How can you change your KTN if it is entered incorrectly?
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@fxfisher12 wrote:How can you change your KTN if it is entered incorrectly?
1) Log into your Southwest account
2) Click on my account
3) Move down left sife of page to My Preferenes
4) Within my preferences go to personal
5) within personal click on edit
6) type in corrected KTN and hit save button.
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@dfwskier wrote:
@fxfisher12 wrote:How can you change your KTN if it is entered incorrectly?
1) Log into your Southwest account
2) Click on my account
3) Move down left sife of page to My Preferenes
4) Within my preferences go to personal
5) within personal click on edit
6) type in corrected KTN and hit save button.
One clarification @fxfisher12 - if you mean for an existing reservation, updating your account won't be retroactive, but you can call anytime before the check-in period for each flight to have it added correctly for reservations that you have already made.
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Mind if I hop in? The social media teams (Twitter and Facebook) can help too.
Hope this helps!
Zev
Community Champion | PHL based | ex-Companion Pass Holder | Southwest Passenger