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Re: Bait and Switch on Chase Southwest Credit Card

chgoflyer
Top Contributor

@chemojay wrote:

You are correct. The slick deals link is where I started, but I am fairly certain that I ended up with a 200 back and 40,000 after spending $2000 promotion after clicking on the slick deals link. 

I cannot find that link so I guess it's really no use at this point. I did get 200 credit and enough points for 1 ticket. Although it should have gotten all of them I needed for my trip. 

Kinda puts a bad taste in my mouth though. 


 

Unfortunately, no -- you're confused. There has never been a promotion that offered $200 plus 40,000 points. That simply never existed.

 

Sorry.

 

Offers that contain a statement credit are made on the Southwest website as part of the check-out process when purchasing a ticket. The current offer, which has been in place for well over a year now, is $200 plus 10,000 points.

 

Points-only offers vary, but most recently have been for 40,000 -- 75,000 points.

 

As I've repeated here many times, the only offer that you'll receive is the one specific shown to you when you begin the application process online. Period. It's won't be something you saw in an ad at the airport, or what a friend said they received, or something you see now, after you've applied. It will be the specific offer from the specific link you apply through.

 

For future reference for anyone reading this: Always take screenshots of each step of the process as you complete the application. If nothing else, this will serve as absolute proof of the promotion for which you applied, should you be unclear later.

 

 

 

 

 

 

Re: Bait and Switch on Chase Southwest Credit Card

chgoflyer
Top Contributor

@GhostC6 wrote:

They did this to me in a similar way. When I applied for my new account they said I would get $200 if I spend $500 in the first three months. I asked them about this and they said that I do not get that offer. I showed them a screen shot of where it showed that offer when I applied but yet they said I do not get it. SO they advertise you get it but then not give it to you. Lucky for me I checked before I started spending to get the bonus. So, I can use the cards that are offering the bonuses.

 

Complete bait and switch and illegal!


 

If they (Chase, presumably?) said you didn't get that offer, what offer did they say you did?

 

(Most offers online are actually better than the $200 statement credit + 10,000 points one that is shown when buying a ticket. They start at 40,000 points and can be as much as 60,000.)

Re: Bait and Switch on Chase Southwest Credit Card

chemojay
New Arrival

I am going through the exact same problem with my Rewards card. I signed up with a 40,000 point offer and now have recieved a 10.000 reward and am getting no where with chase. I have emailed Southwest and hope for better but at this point I have already had to book the flights I was planning on using the points on. Will be canceling the card. 

Re: Bait and Switch on Chase Southwest Credit Card

DfDrPepper_23
Active Member

To all of the frustrated customers:

 Don't bother doing it so as I mentioned it before. It is a scam and not legit. Please don't bother listen to the "Fixers". 

 

Can anyone please tell me how to close my southwest airlines account? I couldn't find the link...to... close... the ... account... oh..well, we are all trapped here.. See?

Re: Bait and Switch on Chase Southwest Credit Card

dfwskier
Rising Star

@DfDrPepper_23 wrote:

To all of the frustrated customers:

 Don't bother doing it so as I mentioned it before. It is a scam and not legit. Please don't bother listen to the "Fixers". 

 

Can anyone please tell me how to close my southwest airlines account? I couldn't find the link...to... close... the ... account... oh..well, we are all trapped here.. See?


Simple. You don't have to do anything.

 

Don't earn any points in 24 months and your account will close and any points in it will evaporate into thin air.

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Re: Bait and Switch on Chase Southwest Credit Card

DfDrPepper_23
Active Member

dfwisker, I was referring closing the southwestaircommunity, not southwest and chase credit card account...... I never applied for any point earned for flight, just to close the community account. 

Re: Bait and Switch on Chase Southwest Credit Card

bec102896
Rising Star

@DfDrPepper_23 

 

To close your account here you could send a private message to one of the Community moderators and they could probably help.

 

i looked in the Help section and didn’t see a close account button so it might be a admin only thing. 

 

You could also just log out of the account and in your settings you could put I don’t want any notifications. 

Re: Bait and Switch on Chase Southwest Credit Card

dfwskier
Rising Star

 

 

If I were you, I would simply stop posting and never return to the community. That is what you say to want to do by closing your account, isn't it?  

 


@DfDrPepper_23 wrote:

dfwisker, I was referring closing the southwestaircommunity, not southwest and chase credit card account...... I never applied for any point earned for flight, just to close the community account.