@Mrkmbbwrote:
I'm interested in this too. If the language is correct, then I will work to earn enough points to ensure a companion pass through Dec 2019. If it's only for the current calendar year (2018), I'm not as motivated.
When you qualify for CP the usual (non-promotional) way, it's valid for the balance of the year in which it's earned, plus all of the following year. It's 2018 now, so if you qualify in 2018 the CP will be valid through the end of 2019.
The original point of this thread was for those who qualified in 2017, after also qualifying for the California resident promotion.
The language in the terms and conditions of the promo would seem to say that those people (who qualified in both ways in 2017) would get CP validity through the end of 2019, instead of only 2018. However, Southwest is now denying that.
My guess is that the disclosure author assumed those qualifying the "normal" way would do so in 2018 (not 2017). I'm surprised that this escaped compliance/legal review, as it can absolutely be interpreted as those who qualified in 2017 (both ways) suggest it does.
Southwest appears to be playing hardball on this one. Likely backed up by a generic statement somewhere in the general Rapid Rewards terms and conditions that absolves them of responsibility for "typos" or that allows them to change any offer at any time.
I'll repeat my earlier advice:
I would suggest those who qualified via both methods but are now being denied the pass through 2019 contact a lawyer for their opinion. While Southwest could claim that they aren't responsible for typos, the language in the offer can absolutely be interpreted as meaning exactly that. A strongly worded letter from a legal representative might elicit a favorable outcome. Good luck.
