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Southwest Airlines Community

Companion Pass And Rebooking Flight

trooney523
Explorer C

Hi,

 

My wife is added as a companion on a flight we booked with points. The flight price has gone down drastically so I want to cancel the booking and rebook so I can use fewer points. I've read when changing flights with companions attached you have to unlink them first. How do I do that?


Thanks!

6 REPLIES 6

Re: Companion Pass And Rebooking Flight

franktravel
Aviator B
Solution

You have to cancel her flight first then wait 5-10 min then go in and change yours and when your done add her as companion again.

 

Good Luck.! 

Re: Companion Pass And Rebooking Flight

trooney523
Explorer C

Thanks! Is that something I can do online now or am I correct that all Companion Pass changes need to be done over the phone?

Re: Companion Pass And Rebooking Flight

LindseyD
Retired Community Manager

Hi @trooney523

 

You can manage (cancel/change) your flights online through your Rapid Rewards Account! Thanks for posting in the Community - we're happy to have you here!

 

Re: Companion Pass And Rebooking Flight

trooney523
Explorer C

Thanks for the welcome, Lindsey! Can I cancel the companion through my account as well?

Re: Companion Pass And Rebooking Flight

LindseyD
Retired Community Manager
Solution

Hi @trooney523,

 

You're welcome!

 

Yes, you can cancel and reassign your Companion Pass holder online through your Rapid Rewards Account. 

 

 

 

Re: Companion Pass And Rebooking Flight

trooney523
Explorer C

Awesome - thanks!