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Hello-
Sorry if I missed this somewhere, but I fortunately qualified for Companion status (thank you SW!), and I'm unclear on how to book a flight using the status. I looked for this in the community folders, but couldn't find anything about booking. Anyone have a pointer on where to look?
thanks,
Louis
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Hi Louis,
Log into the persons Rapid Reward account who has earned the Companion pass and puschase a ticket with cash or points. When the flight is listed in up coming flights you will see where it says add companion.
Good luck!
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Great Help - thank you!!!
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@buttercup27, Thank you for posting this question! I was just asking myself the same thing since this will be my first time utilizing my Companion Pass.
@franktravel, Thank you for providing a solution!
~Jenny
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When booking my reservation with cash or points do i make the reservation for one person?
Then go to "Upcoming Trips" and add my companion there? Gee what if there is only one ticket left on a flight and its gone when i go to add my companion? Thanks guys.
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Hi @jmessany,
Yes, you book your own reservation first, then add your Companion Pass to the reservation afterward. It doesn't happen too often that a Customer is unable to add his/her CP to the reservation, especially when it's done immediately following the first booking. The CP is one of Southwest's most popular perks - enjoy!
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So, this is the thread I was looking for- but one question...I've booked my flight and then went into My Trips and clicked on the trip I want to add my companion. Then I clicked the Add Companion link and I received an error message that says:
- Oops! This Rapid Rewards member does not have any Companions designated in their profile. (4824 - 13601)
But, I can clearly see my companion listed in my account. What am I doing incorrectly??
Thanks!!
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Hi @corrie1013,
Have you verified that you've actually assigned your Companion Pass to someone? You have to do that before you can book a CP reservation. If you need a little assistance troubleshooting, you can reach out to us at 1-855-234-4654.
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Hello,
The person I have designated as my companion also has points. Can she use her points to buy a ticket and then add me to the flight since she is listed as my companion? If not, can she transfer her points to me? Thanks!
Kirt
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She would use her points to purchase a ticket in your name, then once you have the flight listed in your RR account you can add her as the Companion.
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