12-04-2017 10:23 AMDancingDavidE
Travel section of your account:
Then hit the tab that says "extras" to change to the drink coupon option.
05-09-2018 04:14 PMchgoflyer
I completed my 10th flight April 20th - and my account is marked "I want to receive drink coupons".
When should I expect to receive them??
They generally come fairly quickly following the 10th flight -- a week or so later. Just to double-check, those 10 flights were all paid flights? Points bookings don't count.
10-30-2018 01:45 PMmelenz
How can I tell how many flights I have? I have not received any coupons but I feel like I've flown quite a bit. I can only see the last two years on my account.
11-01-2018 03:19 PMLindsey
The Rapid Rewards Dashboard only shows activity from the last two years, but you can reach out to our Customer Relations Department on Twitter (@Southwestair) and one of our Representatives can easily look up your lifetime points/flights for you.
11-09-2018 09:53 AMDarran22
I have received drink coupons only once this year but have 19 round trips so far with at least 2 more in the next 2 weeks. Where can i find out if these were ever sent and if not how i can get them?