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How long before I can set Companion?

bullfrog23414
Explorer C

I was wondering how long it typically takes between the required amount of points posting to my account and actually being able to set my companion.  My points posted on 1/10/2020 and my tracker says that I have earned the companion pass, but there is no link to actually set the companion yet.

 

Thanks in advance!

2 REPLIES 2

Re: How long before I can set Companion?

ZevSupport
Frequent Flyer A
Solution

Hey there,

 

Congrats on hitting the Companion Pass goal!

 

The link to add a companion should appear within 48 hours, however, you can always reach out to Southwest via social media or phone to add a companion's name and info. Just have their name, birthday, and Rapid Rewards number.

 

Good luck, and happy travels!


Community Champion | PHL based | ex-Companion Pass Holder | Southwest Passenger

Re: How long before I can set Companion?

bullfrog23414
Explorer C

Thanks.  Indeed, I was able to add the companion this morning (1/14).