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I was wondering how long it typically takes between the required amount of points posting to my account and actually being able to set my companion. My points posted on 1/10/2020 and my tracker says that I have earned the companion pass, but there is no link to actually set the companion yet.
Thanks in advance!
Solved! Go to Solution.
2 REPLIES 2
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Solution
Community Champion | PHL based | ex-Companion Pass Holder | Southwest Passenger
Hey there,
Congrats on hitting the Companion Pass goal!
The link to add a companion should appear within 48 hours, however, you can always reach out to Southwest via social media or phone to add a companion's name and info. Just have their name, birthday, and Rapid Rewards number.
Good luck, and happy travels!
Community Champion | PHL based | ex-Companion Pass Holder | Southwest Passenger
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Thanks. Indeed, I was able to add the companion this morning (1/14).