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Southwest Airlines Community

Missing 5000 point bonus

turrill
Explorer C

I activated an offer last fall to recieve 5000 points for spending at least $10,000.00 between October and December 31st, 2017.  It has been more than 8 weeks since the offer was validated and since the offer closed, yet still no points.

 

Is anyone else having this problem?  Has anyone else received it yet?

 

Thanks