Past flight points

[Cuzindave80]

I had a past flight and tried to apply online and wouldn't work so I called and customer service said it would take 3 to 5 days to post. It's been 3 weeks and still haven't posted . Called Swa and told me there was a error and needed to email to get fixed but there is no Email to respond to . This is my last attempt to try to get this resolved . Can someone help me please ?

[bec102896 · Accepted solution]

Hello 

did you reach out to customer relations if not I would give them a call as they have helped me before with flights not posting feel free to call them at 855-234-4654 

you could also try to reach out on Facebook or Twitter in a Private message and maybe they can help you that way 

last suggestion would be to email southwest from the website by clicking on the contact us link on the bottom of the homepage 

hope this helps

Blake