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Rapid Rewards

New Arrival

Hi-

 

How can I combine points on two different rapid reward accounts.  Both accounts are in my name.

 

Thank you

3 REPLIES 3
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Re: Rapid Rewards

Top Contributor
Solution

Your best bet is to contract customer service:

 

https://www.southwestaircommunity.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-...

 

Unless you have an immediate need to do this, perhaps you should wait a while before making the contact . Southwest has it's hands full dealing with the virus situation.

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Re: Rapid Rewards

New Arrival

Thank you.  I completely agree that they have bigger things to address.  I was looking at this as an option before contacting customer service directly.

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Re: Rapid Rewards

Top Contributor

@Gretch wrote:

Thank you.  I completely agree that they have bigger things to address.  I was looking at this as an option before contacting customer service directly.


Twitter may be a good way to lob it in and wait. Don't send any personally identifying information until you are asked to submit by direct message.

 

I also don't believe there is an online way to do it. 

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.