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Rapid rewards and cancelling a Chase southwest credit card

rich1954
Active Member

My friend  signed up for the SW card and received the 60k points. She claims that SW and Chase have changed their policy recently and if you cancel the card you forfiet your RR points. 

I never heard of this and find it hard to believe. 

Can anyone verify this?

1 REPLY 1

Re: Rapid rewards and cancelling a Chase southwest credit card

dfwskier
Rising Star

@rich1954 wrote:

My friend  signed up for the SW card and received the 60k points. She claims that SW and Chase have changed their policy recently and if you cancel the card you forfiet your RR points. 

I never heard of this and find it hard to believe. 

Can anyone verify this?


I don't believe that she is right. I looked at the business card "Rewards Program Agreement" and saw no such language. She could check the agreement for her card.

 

If she cancels, she should do so after a bill  has been issued - that insures she'll get points for purchases shon on that bill. If she cancels before the bill comes out, she'll lose any points she might have earned as a result of the bill.