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Rapid Rewards®

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Redeeming points for gift cards

Tourist

I am trying to redeem points for a gift card.  When I select the gift card I want and try to add it to the cart...I immediately get a message that I need to sign in.  I was already signed in.  What's the problem?  Has anyone else had this problem lately?

4 REPLIES

Re: Redeeming points for gift cards

New Arrival

Yes I'm having the same problem! So I signed up for this board to try and find an answer. I am already logged in, I add to the cart, it says I'm not logged in and need to log in again. So I click on the link provided to login, and the cycle continues... does anyone have any insight?

Re: Redeeming points for gift cards

New Arrival

Yes, same issue with me when attempting to 'shop' with points.

Contacted "More Rewards" help at 1-800-833-4861.  Points are only redeemable for domestic flights UNLESS you have the "Rewards Visa Credit Card".  If you have the card, you can shop for "stuff'.

 

ciao

Re: Redeeming points for gift cards

Tourist

I've got the card. 

Re: Redeeming points for gift cards

Tourist

Has anyone got a response about this?????!!!!!   I am currently trying to redeem my points as well and still having this issue with the log in!