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Having some trouble redeeming points. Can anyone tell me how to book a flight on an airline other than Southwest with my Rapid Rewards points?
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For international travel only, you must use the More Rewards function -- only available to Southwest Visa Card cardholders. At the moment, international booking through More Rewards is down (and has been for some time), meaning you must call More Rewards to book: 1-800-833-4861.