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Southwest Airlines Community

Web Site and App

mclippin
Explorer C

What is going on with the website and iPhone app? Neither one will allow me to see my booked flights and I have not be able to use the website to link a flight to my calander for months.

 

You have got to get this staightened out. Several of us fly MULTIPLE time per year and it is unacceptable for Southwest not to correct these continuing problems. Time for a new tech department if the current one can't fix these issues.

 

PLEASE DO SOMETHING.

2 REPLIES 2

Re: Web Site and App

LindseyD
Retired Community Manager

Hi @mclippin

 

We hear you, and we're working on it. There are improvements coming, and we truly appreciate your patience while focus on creating a better digital experience for our Customers, 

 

Re: Web Site and App

katvisions
Explorer C

I cannot log into my Southwest app.

I does not recognize me.

I deleted the app & attempted to log in again & it still does not recogn ize me

I started over with my accoun t name & RR#W,but I was advised there is already a user!

 

What the heck is going on?

Southwest customer service told me to call Apple

Really?

APPLE does not maintain the app

Who does?